self storage faq

Hogan Self Storage FAQ

So, you are interested in renting self storage, but how do you get started? We understand that navigating the world of storage can sometimes be confusing, which is why we’ve compiled a comprehensive self storage FAQ to address all your questions. Whether you’re a first-time renter or a seasoned storage user, our local self storage resources are designed to provide you with the information and guidance you need to make informed decisions. At Hogan Self Storage, we’re committed to offering you everything necessary for a seamless and stress-free storage experience.

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Why should I rent climate-controlled storage for my items?

Climate-controlled storage is essential for protecting sensitive items from extreme temperature fluctuations and humidity. Items like electronics, wooden furniture, artwork, and musical instruments are best preserved in these consistent environments, ensuring their longevity and maintaining their condition as New Jersey goes through its changing seasons.

What are the benefits of drive-up storage units?

Drive-up storage units offer major convenience, allowing you to load and unload directly from your vehicle. They are ideal for storing large, heavy items, frequent access to your belongings, and provide a time-saving solution for both personal and business storage needs.

What is a self-service location?

Our self-service location at 1569 Reed Road offers the flexibility and convenience of managing your storage needs via kiosk and online support. Our dedicated customer care team is always ready to assist you remotely, and our office location with on-site experts is located just down the road at 1577 Reed Road. Assistance is a quick call, email, or visit away.

Do I need a protection plan when renting at Hogan Self Storage?

Yes, at Hogan Self Storage, we require all our customers to have a protection for their storage units and stored belongings. You have the option to present your existing insurance policy or select from our range of affordable protection plans. Our knowledgeable team is here to help you choose the best coverage for your items.

Can I purchase locks and other supplies at your facility?

Certainly! At Hogan Self Storage, we offer a variety of storage supplies, including locks, at our storage office at 1577 Reed Road in Pennington. You’ll also find an array of other packing and moving essentials, such as boxes, tape, and furniture covers, ensuring you have everything you need for a smooth storage experience.

How can I pay my storage bill online?

Paying your storage bill is a breeze with Hogan Self Storage. Just head to our website and click the “Pay Bill” button in the top right corner of the screen. Log into your account to manage your payments, or use the guest checkout option. For added convenience, you have the option to prepay for future months.

Can I sleep in my storage unit?

No, it is strictly prohibited to live or sleep in a storage unit at Hogan Self Storage, as well as any other storage facility. This practice violates local and federal laws and presents significant safety risks.

How do I know which storage unit size is right for me?

To find the ideal storage unit size for your specific situation, consider the quantity and type of items you need to store. For a quick recommendation and starting point, our online calculator can help you determine the perfect unit size. Just enter the items you are looking to store, and the tool will suggest a space to most comfortably hold the load. Hogan Self Storage also has experts available in our 1577 Reed Road storage office to talk through our different storage options and amenities to help you find the right fit.

Can I contact Hogan Self Storage after regular business hours?

For urgent matters outside our office hours, please call us at 609-737-8300 and select the option to speak with a representative. Our website also features live chat support for immediate assistance. For non-urgent matters, you can contact us by email or through our contact form.

Are short-term storage leases available?

Yes, at Hogan Self Storage, we offer flexible month-to-month leases, so you’re never locked into a long-term contract. Whether you need storage for a short period or longer, we’ve got you covered.

Does Hogan Self Storage offer moving or truck rental services?

While we don’t provide direct moving services, we maintain a list of reputable local businesses through our Neighborhood Friends program. Check our bulletin board in our storage office for recommended movers that can meet your needs.

When can I access my unit after renting online?

Once you’ve completed your online rental and received confirmation, your unit will be immediately accessible within our gate access hours. Our streamlined online process makes it easy to find and secure the right unit for you.

What are the access hours to my storage unit?

Our facility offers convenient access hours from 7 AM – 7 PM on Monday through Saturday and then 9 AM – 5 PM on Sunday.

Still have questions?

If there’s more you need to know, we’re here to help. Feel free to reach out by phone or email, or drop by Hogan Self Storage in person. We’re committed to making your self-storage experience simple.

Hogan Self Storage Is Here to Support You

Whether you are taking on a quick and easy storage project or you expect to move your belongings in long-term, Hogan Self Storage is well-equipped to handle any situation. Are you ready to find the right space for you? Choose one of our two storage locations to best serve you, and browse through our available storage units to compare features and sizes.

We have affordable drive-up storage units to stash your largest items and climate-controlled storage to protect your most delicate items. Our team understands that each storage load comes with a unique set of belongings and required care. Explore how Hogan Self Storage can help you make a little more space around your home or business. With a space clear of clutter, you have a clear mind to tackle your priorities and enjoy the living or workspace you have created. Get started today by finding your own storage solution here in Pennington!

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1569 Reed Road (Self-Service) · 1577 Reed Road (Office)